Infrastructure Specialist

BT Group; Ipswich; On-site; GBP 55,000 - 70,000; Full time

Job summary

A leading company is seeking an Infrastructure Specialist to join their Cyber Security team in Ipswich. This role involves providing technical direction for secure platforms, hands-on support, and coaching team members. The ideal candidate will have experience with various technologies, including VMware and storage solutions. The position offers opportunities for professional development and a supportive work environment focused on diversity and inclusion.

Benefits

Discounted BT Broadband

Professional development

Well-being support

3 days paid volunteering

Qualifications

• Experience integrating systems, networks or software in on-premises environments.
• Experience providing 3rd or 4th line support to production datacentre environments.

Responsibilities

• Provide technical direction for secure platform build and maintenance.
• Be hands-on in design, build, deployment and support of systems.
• Deliver, coordinate and prioritise activities responding to challenges.

Skills

Automation

Coaching

Technical Direction

Tools

NetApp ONTAP

VMware

CheckMK

Prometheus

Job description

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Infrastructure Specialist

Posting Date: 14 May 2025

Function: Cyber Security

Unit: Business

Location:

Ipswich (4405), Ipswich, United Kingdom

Salary: Competitive + 5k DV Bonus

Locations – Ipswich, London or Cheltenham

Competitive Salary + 5k DV Bonus + 10% Employer Pension contribution

Due to the sensitive nature of this role you will be required to hold DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

As one of our Technical Specialists, you will be taking the lead in a diverse, fast-paced, constantly evolving team. We use DevOps methodologies to deliver world class secure platforms that make a real difference to our customers. In this role, you will have devolved architectural and operational responsibility for a large subsection of the technology stack on one of our projects. You will have regular and direct customer communication, responding to their challenges while maintaining relationships with internal and external stakeholders. You will be responsible for managing the work stacks of multiple colleagues, making priority decisions in line with all relevant security, financial and HR considerations. You will coach your team to ensure their continued development and build a healthy, inclusive culture.

What you’ll be doing:

Provide the technical direction for the build, delivery and maintenance of world class secure platforms.

Be hands-on in all aspects of the design, build, deployment and support of customer facing systems.

Employ and adapt industry-leading techniques and best practices to suit customer challenges.

Work within existing monitoring, observability and security frameworks to achieve our customer’s requirements.

Have experience integrating systems, networks or software in on-premises environments.

Be experienced in providing 3rd or 4th line support to production datacentre environments

Contribute to a high-performance culture, empowering others through coaching and development using modern software development methodologies.

Deliver, coordinate and prioritise activities, responding positively to challenges, using your technical expertise to support you and those around you.

Be passionate about automation, striving to identify where complex and repetitive tasks can be simplified, improving overall team velocity.

Have experience with storage solutions such as NetApp ONTAP or QNAP.

Have experience with VMware technologies such as Cloud Foundation, vSAN or NSX-T.

Work with monitoring and observability solutions such as CheckMK, Telegraf or Prometheus.

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

What’s in it for you?

Discounted BT Broadband, TV & mobile packages and BT products

Professional development and paid for industry certifications/qualifications

Well-being support for you and your family

3 days paid volunteering a year

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!