Infrastructure Engineer

TXP; Birmingham; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

TXP is seeking an Infrastructure Engineer to join the IT team in a hybrid Birmingham role with travel to Watford. You will manage on‑prem servers, cloud platforms, and networking, resolving advanced incidents and driving automation while upholding security and governance.

The candidate will contribute to cloud migration projects, create clear documentation, and support monitoring, with on‑call duties during key retail periods.

Qualifications

• Strong Windows Server administration experience with Active Directory and Group Policy.
• Experience troubleshooting complex enterprise infrastructure issues.
• Practical knowledge of cloud platforms (AWS and/or Azure) and hybrid environments.

Responsibilities

• Administer Windows Server, AD, and core org infrastructure services.
• Investigate and resolve complex third-line incidents across servers, cloud, and networking.
• Support AWS and Azure platforms and contribute to cloud migration projects.
• Implement proactive monitoring, alerting and automation to improve resilience and efficiency.
• Work with internal teams and partners to deliver secure, compliant infrastructure improvements.
• Maintain technical documentation and participate in an on-call rota during peak periods.

Skills

Windows Server

Active Directory

Group Policy

Azure

AWS

Automation

Documentation

Troubleshooting

Tools

PowerShell

SolarWinds

Meraki

Microsoft 365

AWS

Azure

Job description

Job Title: Infrastructure Engineer

Role Type: Permanent

Location: Birmingham, hybrid (some travel to Watford)

Salary: 40K - 45K

Our client is looking for somebody to join their IT team to support and improve a business-critical UK infrastructure spanning on-premises servers, cloud platforms and networking. You will resolve complex third-line issues, strengthen monitoring and automation, and help migrate services to the cloud while maintaining high security, compliance and governance standards.

Key Responsibilities

• Administer Windows Server, Active Directory, Group Policy and core infrastructure services.
• Investigate and resolve complex third-line incidents across servers, cloud and networking.
• Support AWS and Azure platforms and contribute to cloud migration projects.
• Implement proactive monitoring, alerting and automation to improve resilience and efficiency.
• Work with internal teams and technology partners to deliver secure, compliant infrastructure improvements.
• Maintain clear technical documentation and participate in an on-call rota, including support during key retail trading periods.

Key Skills

• Strong Windows Server administration experience, with solid Active Directory and Group Policy knowledge.
• Excellent troubleshooting skills and experience supporting enterprise infrastructure.
• Practical knowledge of AWS and/or Microsoft Azure.
• Experience producing technical documentation and using automation to streamline support.
• Clear communication, a proactive "can-do" approach and confidence working independently.

Desirable Experience

PowerShell, Microsoft 365 administration, networking, Linux, SolarWinds or similar monitoring tools, and AWS services such as ECS, Amazon MQ and web applications.

Technology

Windows Server Active Directory & Group Policy Microsoft 365 AWS (ECS, Amazon MQ, RDS, S3, WorkSpaces and VPCs) Microsoft Azure PowerShell Meraki SQL Server SolarWinds Remote access technologies