Infrastructure Engineer

Tiger Resourcing Group; England; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Infrastructure Engineer to manage and support technical projects. The role involves managing incident tickets and monitoring infrastructure health while implementing best practices. Candidates must have extensive knowledge in ITIL, Azure, and Microsoft technologies, alongside a strong team collaboration skill set. This position offers a hybrid working model with 2 days a week on site.

Qualifications

• Experienced 3rd line Infrastructure Technical Specialist required.
• Dual experience in traditional Infrastructure BAU support and Azure technologies.
• Strong skills in Microsoft Windows technologies and Virtualisation.

Responsibilities

• Manage incident and request fulfilment tickets within SLA.
• Monitor infrastructure health and respond to issues.
• Support projects and initiatives as required.

Skills

3rd line Infrastructure Technical Specialist

ITIL environment experience

Azure IAAS, PAAS, DevOps

Microsoft Windows technologies

Virtualisation (VMWARE, Vsphere)

IT and Cyber Security measures

Experience in project teams

SAN Technologies

Attention to detail

Job description

Infrastructure Engineer - Technical Specialist - ITIL - VMWare

Inside IR35

2 days a week on site

As our Infrastructure Engineer your key responsibilities will include:

• Manage incident and request fulfilment tickets within SLA's
• Monitoring key health signs of infrastructure and responding to actual or predicted issues
• Support projects and new initiatives
• Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
• Implementation of infrastructure design and build best practices.
• Technical Documentation
• Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding

Skills required of our Infrastructure Engineer:

• Experienced 3rd line Infrastructure Technical Specialist (not Service desk
• Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
• Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
• Virtualisation (VMWARE and Vsphere)
• IT and Cyber Security measures (eg firewalls, antivirus, security patching, IDP/IDS)
• Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
• SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning
• Be a self starter and strong team player, with excellent attention to detail