Infrastructure Compliance Manager (Previous Relevant Experince is Required)

ZipRecruiter; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading technology company seeks a Field Compliance Supervisor for the Network Services Infrastructure team overseeing OSA commitments in London. The role involves managing site safety, ensuring compliance with standards, and developing policies. Ideal candidates will have telecom supervisory experience and relevant certifications, alongside opportunities for career growth and benefits such as a company vehicle and health support.

Benefits

Company vehicle

Uncapped overtime

26 days holiday plus public holidays

Company pension scheme

FlexBens benefits

Family-friendly policies

Health and wellbeing support

Discount schemes

Qualifications

• Experience supervising civils, pole, or cable gangs in telecoms.
• Knowledge of cabling, environmental legislation, and surveys required.
• Full UK driving license essential.

Responsibilities

• Oversee delivery of OSA commitments ensuring compliance.
• Conduct compliance audits and monitor work quality.
• Develop and review compliance policies related to projects.

Skills

Supervision

Compliance Management

Risk Management

Safety Standards

Education

NRSWA Supervisor Level

IOSH Managing Safely

Job description

Job Description: Field Compliance Supervisor

Telent is looking for three Field Compliance Supervisors to join the Network Services Infrastructure team. This role involves working on the Openreach Services Agreement (OSA) framework contract, primarily in London and the Inner M25 region. Candidates must hold a full UK driving license and be based in or able to travel within this region. Attendance at Telent offices may be required.

The Supervisor will oversee the delivery of OSA framework commitments in their designated area, ensuring timely completion by Telent and its subcontractors. Responsibilities include resource confirmation, real-time issue resolution, and risk management. They will monitor all on-site work to meet KPIs and SLAs.

The role also involves supporting subcontracted gangs to meet safety, compliance, and quality standards, and conducting audits as per industry regulations. The Supervisor acts as a Telent ambassador in the field, facilitating work scheduling and resolving access issues.

Key Responsibilities:

• Support contractual delivery requirements
• Develop and review compliance policies
• Ensure daily presence of required gangs and work attendance
• Prioritize safety and proper documentation
• Monitor quality standards and compliance with Openreach installation standards
• Build relationships with suppliers and local authorities
• Manage access issues and permissions
• Participate in joint site meetings
• Respond to safety issues and defects promptly
• Conduct compliance audits
• Oversee site safety standards and permissions
• Assist in training operatives and ensuring vehicle and material safety standards
• Collaborate on issue resolution and temporary works management

Candidate Profile:

Ideal candidates will have experience supervising civils, pole, or cable gangs in telecoms or similar industries. Key certifications include NRSWA Supervisor Level and SA001A. Knowledge of cabling, environmental legislation, and survey assessments is essential. A full UK driving license is required, and IOSH Managing Safely certification should be obtained within three months of employment.

What We Offer:

At Telent, you'll have opportunities for growth across sectors, roles, and technologies. We promote an inclusive culture that values diversity and individual contributions. Benefits include:

• Company vehicle
• Uncapped overtime
• 26 days holiday plus public holidays, with buy/sell options
• Company pension scheme
• FlexBens benefits
• Family-friendly policies
• Health and wellbeing support
• Discount schemes

We are committed to creating a diverse environment where everyone can thrive and reach their potential.

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About Telent

Telent is a leading technology company specializing in critical communications and digital infrastructure. With over 3,000 employees, we are dedicated to connecting communities and enabling technological innovation. Join us to make a meaningful impact and develop your career.

Our values include:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused