Information Technology Support Analyst

The ONE Group Ltd; Huntingdon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A forward-thinking company is seeking an IT Support Analyst to enhance their team. This role offers a fantastic opportunity to grow your skills while providing essential support to internal users across the UK and EMEA. You'll be involved in building and configuring devices, assisting infrastructure teams, and ensuring the security of IT systems. With a strong emphasis on internal progression, this organization values your development and offers a supportive environment where you can thrive. If you're ready to take your IT career to the next level, this is the perfect opportunity for you.

Benefits

Career Development Opportunities

Supportive Work Environment

Qualifications

• 1-3 years of IT support experience in a Windows environment.
• Strong knowledge of Active Directory and Office 365.

Responsibilities

• Providing 1st line IT support to internal users across the UK and EMEA.
• Managing the new starter and leaver process for smooth transitions.

Skills

IT Support

Active Directory

Office 365

Problem-solving

Communication Skills

Job description

This range is provided by The ONE Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

IT Support Analyst

St Ives

Are you looking for an IT support role where you can grow your skills in a thriving global organisation? Do you want to be part of a business that values internal progression and invests in its employees? If so, this could be the perfect opportunity for you!

We’re working with a leading company that dominates its industry, providing cutting-edge services across the UK and EMEA. Due to an internal promotion, they’re now looking for a 1st Line IT Support Analyst to join their team.

You’ll play a crucial role in keeping their IT systems running smoothly, supporting colleagues across multiple regions while gaining exposure to a range of technologies. Many of their employees have been with the company for years—proof of the fantastic career development opportunities available!

What You’ll Be Doing:

• Providing 1st line IT support to internal users across the UK and EMEA
• Managing the new starter and leaver process to ensure smooth transitions
• Building and configuring laptops and PCs
• Assisting the infrastructure team and supporting wider IT operations
• Contributing to the security and stability of the IT environment

What We’re Looking For:

• 1-3 years of IT support experience in a Windows environment
• Strong knowledge of Active Directory and Office 365
• A problem-solving mindset with a proactive approach
• Excellent communication skills, with the confidence to support colleagues at all levels
• The ability to work on-site in St Ives (Cambridgeshire) 5 days a week
• Full right to work in the UK (visa sponsorship is not available)

This is not an entry-level position.

Why Join?

• Be part of a company that invests in your development
• Work for an industry leader with a strong reputation and global presence
• Excellent career progression opportunities—this role is available because someone was promoted internally!

For more details and a full job description, get in touch with Andy Clarke at The One Group today!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Information Services and Manufacturing

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