Information Technology Support Analyst

JR United Kingdom; Bradley Stoke; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A managed service provider based in Bristol is seeking an IT Support Analyst to join their expanding team. The role involves providing 1st and 2nd line support, working with Microsoft technologies in a hybrid setup after an initial onboarding period of full-time on-site work. Competitive salary and attractive company benefits are offered.

Benefits

Salary up to £35,000 depending on experience

25 days holiday

Company Pension scheme

Eye care scheme

Free on-site parking

Qualifications

• Experience in an IT Support team.
• Familiarity with Windows Server, DHCP, DNS, and basic networking.
• Previous experience with managed service providers is a plus.

Responsibilities

• Handle 1st and 2nd line IT support queries.
• Assist clients with technical issues, ensuring timely resolutions.
• Participate in hardware setups, such as laptop builds.

Skills

1st and 2nd line support experience

Windows Server

DHCP

DNS

Basic Networking skills

Hardware Laptop builds

Job description

Social network you want to login/join with:

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Client:

Location:

bradley stoke, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

IT Support Analyst

Location: Bristol

Hybrid: 3 days a week in the office

About the Role

Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience.

The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be on site 5 days a week for the first 3 months to help you get up to speed.

Skills Required

• Experience working in an IT Support team working with 1st and 2nd line queries.
• Windows Server
• DHCP, DNS
• Basic Networking skills VLAN, LAN and WAN
• Hardware Laptop builds
• Previous experience working for a managed service provider is desirable but not essential

What’s on Offer

• Salary up to £35,000, depending on experience
• 25 days holiday
• Company Pension scheme
• Eye care scheme
• Free on-site parking

What’s next?

If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty.