Information Technology Analyst

Allegis Global Solutions; Leavesden; Hybrid; GBP 54,000 - 71,000; Full time

Job summary

Allegis Global Solutions is recruiting for a role as IT Analyst at Warner Bros. Discovery in Leavesden, UK. This contract position sits within the P&C Technology team and offers hybrid working (2-3 days in office).

The daily pay rate is £340 via PAYE, with a 6-month contract duration and a location at Warner Bros Discovery, Leavesden. The IT Analyst will provide day-to-day technical and analytical support across Workday, P&C and Employee Connection teams, leveraging AI tools to triage

Qualifications

• Experience in IT support or analyst role.
• Experience with external vendors and third-party providers.
• Strong analytical and technical skills with business context.
• Excellent communication and cross-cultural collaboration.
• Experience with HR/Payroll systems.
• Experience using AI-powered productivity tools.

Responsibilities

• Triage application configuration and issues with correct business functions.
• Assist vendor management to keep security certificates up to date.
• Provide technical advisory aligned with Enterprise Technology strategy.
• Prepare project materials and track progress with PowerPoint/Excel and MS Project.
• Update internal application tracking systems and manage data gaps.
• Utilise AI-assisted tools to improve efficiency and support continuous improvement.

Skills

Vendor management

Analytical skills

Cross-cultural collaboration

AI tooling

HR/Payroll systems

Communication

Team player

Documentation

Tools

Microsoft Project

PowerPoint

Excel

AI tooling platforms

Job description

Allegis Global Solutions is recruiting for a contract position, and the assignment will be at Warner Bros. Discovery.

Role Details:

Title: IT Analyst

Payrate: £ 340 per day via PAYE

Contract Duration: 6 Months

Mode: Hybrid (2-3 Days work from office)

Location: Warner Bros Discovery, Leavesden

Position summary

This position sits within the People & Culture (P&C) Technology team and is based in Leavesden, UK supporting the P&C, Workday and Employee Connection teams. The IT Analyst will provide day-to-day technical and analytical support across these functions, helping to triage and resolve application issues, support vendor and project management activities, and maintain accurate technology system records. A good understanding of AI is key to this role, and previous experience using AI in a work setting is highly desirable as the team looks to explore how these tools can support and improve technology operations. This role requires strong organisational and analytical skills, along with the ability to build effective working relationships with colleagues, business stakeholders and external vendors across a cross-cultural, international environment.

Your Role Accountabilities…

Provide technical and vendor support:

• Triage application configuration or support issues with the correct business functions and ensure timely resolution
• Assist technical teams in vendor management to ensure various application security certificates are kept up to date and functional
• Provide technical advisory where possible to business functions in line with Enterprise Technology strategy
• Prepare and update project materials including PowerPoint/Excel tracking templates and Microsoft Project plans and provide project notes and actions from stakeholder calls
• Assist in updating internal application tracking systems with application details and escalating data gaps or inconsistencies predominantly across our Workforce management Workday and Payroll Systems
• Utilise AI-assisted development, analysis and productivity tools to improve operational efficiency, automate repetitive activities, accelerate troubleshooting and support continuous improvement initiatives across P&C Technology platforms

Skills and Experience…

• Experience working in an IT Role within a support or analyst capacity
• Experience dealing with external development vendors and third-party service providers
• Strong analytical and technology skills, complemented by a good understanding of corporate functions
• Strong team player and ability to collaborate with stakeholders (including external vendors) to resolve issues
• Excellent written and verbal communication skills, and ability to operate successfully in a cross-cultural environment
• Highly organised with the ability to prioritise and handle multiple requests
• Experience working with HR / Payroll systems
• Experience using AI-powered productivity and technical tooling to improve support, analysis, documentation and problem-solving activities
• Demonstrated ability to leverage AI tools to accelerate technical research, issue triage, documentation creation and process automation

Desirable

• Experience in a Technology Support Role providing user and customer support
• Previous experience working in a PMO related role
• Previous experience as a Project Co-ordinator
• Experience using AI-assisted engineering and productivity tools such as Cursor, Claude Code, GitHub Copilot, Microsoft Copilot or similar platforms.
• Exposure to scripting, workflow automation or AI-assisted application support activities.
• Interest in emerging AI technologies and their application within enterprise technology environments

Agile

• Iterative and flexible with priorities
• Promote a constant state of reinvention
• Build teams that thrive on innovation
• Grow and nurture team members with an emphasis on succession

Accountable

• Design strategic and actionable plans
• Lead teams that deliver results
• Drive performance with actionable feedback
• Trust and empower their teams to deliver

Innovative

• Maverick spirit that takes initiative and embraces risk
• Encourage bold decision-making and hiring
• Create an environment for creative thinking
• Challenge their teams to focus on priorities and encourage shedding of non-essential work

Collaborative

• Break down silos and build partnerships
• Seek diverse perspectives
• Think and act globally
• Make proactive communications a priority

Additional Information

Travel:

Some European and international travel will be expected from time-to-time, dependent on product development, project delivery and launches of new services, along with vendor management and oversight within their locations/offices.

Hybrid Working

This role is based in Leavesden, UK. You will be working from home in general, with some office working as and when necessary, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.