Information Manager - Construction

Buildforce Solutions Ltd; Warwick; On-site; GBP 32,000 - 38,000; Full time

Job summary

Buildforce Solutions Ltd is seeking an Information Manager for their Warwick office. The role is office-based, five days a week, supporting project and aftercare teams with document control, customer queries and subcontractor coordination.

You will manage documents in online systems, maintain project records, distribute drawings, and compile O&M manuals while handling defect information and customer care emails. Strong organisational skills and attention to detail are essential.

Qualifications

• Experience in construction administration, document control or customer care.
• Understanding of construction documentation and project processes.
• Ability to manage multiple queries and deadlines while keeping accurate records.

Responsibilities

• Manage documents through Collaborate/online document management systems.
• Control project records and distribute drawings to relevant teams.
• Compile and maintain O&M manuals and defect information.
• Handle customer care emails and route queries to the right person.
• Coordinate with subcontractors on defects and outstanding works.
• Maintain defect schedules and track issues through to completion.

Skills

Communication skills

Organisation

Attention to detail

Software literacy

Tools

Collaborate/online document management systems

Job description

We're working with a construction business based in Warwick who are looking for an Information Manager to join their team.

This is a fully office-based role, Monday to Friday, supporting the project and aftercare teams with document control, customer queries and subcontractor coordination.

The role:

• Managing documents through Collaborate / online document management systems
• Document control and maintaining accurate project records
• Managing drawing distribution and ensuring the latest information is issued to the relevant teams
• Compiling and maintaining O&M manuals
• Managing bug reports and defect information
• Dealing with customer care emails and redirecting queries to the correct person
• Sending and managing emails with subcontractors regarding defects and outstanding works
• Maintaining defect schedules and tracking issues through to completion
• Managing certificates and associated project documentation
• General administration and support to the project/customer care team

We're looking for someone who:

• Has previous experience in construction administration, document control, customer care or a similar role
• Understands construction documentation and project processes
• Is confident using online document management systems
• Is organised and comfortable managing multiple queries and deadlines
• Has good communication skills and is confident dealing with subcontractors and customers
• Has a good eye for detail and can keep accurate records
• Is happy working 5 days a week from the Warwick office

Salary: £32,000-£38,000

Location: Warwick

Working pattern: Office-based, Monday-Friday

Sector: Construction