Information Governance Officer (GDPR & Data Protection)

One Manchester; Manchester; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

27 days annual leave

Sell/buy leave

Flexible working

Pension 11.4%

Medicash plan

EAP 24/7

Perkbox discounts

Cycle to Work

Manchester Credit Union

Professional memberships

Job summary

One Manchester is seeking an Information Officer to support the Risk and Assurance Manager and DPO in delivering information governance and data protection across the organisation. You will manage data requests, maintain records, and promote good information governance practices in line with GDPR and housing regulations.

You'll work with various service areas to ensure information is handled appropriately, support investigations into data breaches, and help administer the STAIRS information

Qualifications

• Experience handling stakeholder information requests and sensitive data.
• Strong understanding of data protection, information governance, and social housing regulation.
• Excellent admin, document management and record-keeping skills.
• Ability to analyse, organise and present information accurately.
• Excellent communication, organisation, planning and relationship-building skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency in Microsoft Office, SharePoint and MS Teams.

Responsibilities

• Manage customer and data subject information requests from receipt to completion, including SARs.
• Collect, review, redact and disclose information within statutory timescales.
• Maintain key registers (SARs, data breaches, DSAs, DPIAs, records of processing activities).
• Support the investigation, reporting and monitoring of data breaches and incidents.
• Manage the DPO inbox and provide advice on data protection queries.
• Collaborate with service areas to ensure information handling complies with requirements.
• Support STAIRS implementation and administration, including information requests and record keeping.
• Maintain the STAIRS Request Register and assist with compliance guidance.
• Monitor progress against statutory requirements, milestones and action plans.
• Support wider business assurance, policy management and governance activities.
• Promote equality, diversity, inclusion and respect across the organisation.
• Undertake other duties appropriate to the role.

Skills

Stakeholder information requests

Data protection & governance knowledge

Administration & record-keeping

Information analysis & presentation

Communication & organisation

Prioritisation & deadline management

MS Office, SharePoint, MS Teams

Tools

Microsoft Office

SharePoint

MS Teams

Job description

One Manchester is seeking an Information Officer to support the Risk and Assurance Manager and DPO in delivering information governance and data protection across the organisation. You will manage data requests, maintain records, and promote good information governance practices in line with GDPR and housing regulations.

You'll work with various service areas to ensure information is handled appropriately, support investigations into data breaches, and help administer the STAIRS information