Information Governance Officer

ESSENTIAL EMPLOYMENT LTD; Manchester; On-site; GBP 19,000 - 26,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Manchester is seeking an Information Governance Officer to coordinate and respond to FOI, EIR and SAR requests within statutory deadlines. You will manage case records, liaise with service areas and apply exemptions and redactions in line with legislation.

The role covers advice on information governance, supporting GDPR compliance and data protection duties, monitoring volumes and reporting performance.

Responsibilities

• Coordinate and process FOI, EIR and SAR requests within statutory deadlines.
• Manage case records and workflows using Civica and other case management systems.
• Liaise with service areas to obtain, review and collate information for responses.
• Assess requests and determine exemptions, redactions and disclosure requirements.
• Provide advice on information governance, data protection and information rights matters.
• Support compliance with UK GDPR, Data Protection Act 2018 and FOIA 2000.
• Monitor request volumes, response performance and produce statistical reports.
• Maintain records of requests, responses, breaches and information governance activities.
• Assist in investigation and management of data breaches and information security incidents.
• Deliver awareness sessions and training on information governance.
• Respond to enquiries from the public, elected members and external organisations.
• Work with legal, ICT and service teams to ensure compliant information management.

Job description

Information Governance Officer needed in Manchester Paying £16.31 per hr ref 000B 4658 / 1

Full time hours on a temporarybasis

Key Responsibilities

• Coordinate and process Freedom of Information (FOI), Environmental Information Regulations (EIR) and Subject Access Requests (SARs) within statutory deadlines.
• Manage case records and workflows using Civica and other case management systems.
• Liaise with service areas to obtain, review and collate information required to respond to information requests.
• Assess requests and determine the applicability of exemptions, redactions and disclosure requirements in line with legislation.
• Provide advice and guidance to managers and staff on information governance, data protection and information rights matters.
• Support compliance with UK GDPR, Data Protection Act 2018, Freedom of Information Act 2000 and other relevant legislation.
• Monitor request volumes, response performance and compliance levels, producing statistical reports as required.
• Maintain accurate records of requests, responses, breaches and information governance activities.
• Assist in the investigation and management of data breaches and information security incidents.
• Support the development, implementation and review of information governance policies, procedures and guidance.
• Deliver awareness sessions and training to staff on information governance responsibilities and best practices.
• Respond to enquiries from members of the public, elected members and external organisations in a professional and timely manner.
• Work closely with legal, ICT and service teams to ensure effective information management and compliance.