Information Governance Officer

Essential Employment; Manchester; On-site; GBP 19,000 - 26,000; Full time

Job summary

Essential Employment is seeking an Information Governance Officer in Manchester to support FOI, EIR and SAR requests. You will coordinate responses within statutory deadlines and manage case records using Civica and other systems.

The role is full-time hours on a temporary basis, paying £16.31 per hour. You will advise managers on data protection, GDPR and information rights, monitor compliance, and deliver staff training and awareness on information governance.

Qualifications

• Knowledge of FOI, EIR and SAR processes and exemptions.
• Understanding of GDPR and Data Protection Act requirements.
• Experience providing guidance on information governance and information rights.

Responsibilities

• Coordinate and process FOI, EIR and SAR requests within statutory deadlines.
• Manage case records and workflows using Civica and other systems.
• Advise managers on information governance, data protection and information rights.

Skills

FOI process management

GDPR compliance

Data protection

Policy development

Training delivery

Tools

Civica

Job description

Information Governance Officer needed in Manchester Paying £16.31 per hr ref 000B 4658 / 1

Full time hours on a temporarybasis

• Key Responsibilities
  • Coordinate and process Freedom of Information (FOI), Environmental Information Regulations (EIR) and Subject Access Requests (SARs) within statutory deadlines.
  • Manage case records and workflows using Civica and other case management systems.
  • Liaise with service areas to obtain, review and collate information required to respond to information requests.
  • Assess requests and determine the applicability of exemptions, redactions and disclosure requirements in line with legislation.
  • Provide advice and guidance to managers and staff on information governance, data protection and information rights matters.
  • Support compliance with UK GDPR, Data Protection Act 2018, Freedom of Information Act 2000 and other relevant legislation.
  • Monitor request volumes, response performance and compliance levels, producing statistical reports as required.
  • Maintain accurate records of requests, responses, breaches and information governance activities.
  • Assist in the investigation and management of data breaches and information security incidents.
  • Support the development, implementation and review of information governance policies, procedures and guidance.
  • Deliver awareness sessions and training to staff on information governance responsibilities and best practices.
  • Respond to enquiries from members of the public, elected members and external organisations in a professional and timely manner.
  • Work closely with legal, ICT and service teams to ensure effective information management and compliance.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared