Industrial Door Engineer

WR Engineering; Redhill; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Company van

Pension

Life assurance

Sick pay

Gym contribution

Ongoing training

25 days holiday + bank holidays

On-call allowance

Job summary

A Service Engineer role covering the Crawley area is available with a leading UK provider of industrial doors and loading bay solutions. The role focuses on servicing, maintaining and repairing equipment across a regional patch, ensuring safety and high levels of customer satisfaction.

The package includes a basic salary of £35,000 with OTE £42,000, overtime and on-call enhancements, a per-night stay-away allowance, a company van, pension, life assurance and ongoing training.

Qualifications

• Background in electrical, mechanical, hydraulic, or similar engineering discipline.
• Field service experience (industrial doors or similar equipment desirable).
• Strong fault-finding and problem-solving skills.
• Comfortable working independently and with customers.

Responsibilities

• Service, maintenance, and repair of industrial doors and dock equipment.
• Fault finding, diagnostics, and breakdown response.
• Carry out planned preventative maintenance (PPM).
• Provide clear service reports and recommendations.
• Identify additional works and support conversion of quotes.
• Support installations when required.
• Deliver a high standard of customer service on-site.

Skills

Electrical

Mechanical

Field service

Fault finding

Customer-facing

Education

Engineering background

Job description

Service Engineer - Crawley Area

OTE £42,000 | Basic Upto £35,000 + Overtime + On-Call + Bonus

A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the south side of the M25. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.

The Role

You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.

Key Responsibilities

• Service, maintenance, and repair of industrial doors and dock equipment
• Fault finding, diagnostics, and breakdown response
• Carry out planned preventative maintenance (PPM)
• Provide clear service reports and recommendations
• Identify additional works and support conversion of quotes
• Support installations when required
• Deliver a high standard of customer service on-site

Requirements

• Background in electrical, mechanical, hydraulic, or similar engineering discipline
• Field service experience (industrial doors or similar equipment desirable)
• Strong fault-finding and problem-solving skills
• Comfortable working independently and customer-facing
• Flexibility to travel and participate in on-call rota (1 in 5)

Package

• Basic salary £35,000
• OTE £42,000 (including overtime and on-call)
• Overtime paid at enhanced rates
• £240/week on-call allowance
• £34/night stay-away allowance
• Commission (2.5%-5% on parts sales)
• Company van, tools, PPE
• 25 days holiday + bank holidays
• Pension, life assurance, sick pay
• Gym contribution + perks platform
• Ongoing training and development

This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.