Individual Giving Manager

TPP Recruitment; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

TPP Recruitment is seeking an experienced Individual Giving Manager to lead supporter acquisition and retention activity from London, in a hybrid role (two days per week in the office). This hands-on position will oversee multi‑channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face‑to‑face.

You will shape and evolve the individual giving programme through testing, insight and innovation, ensure compliance with fundraising and data protection regulations, and

Qualifications

• Significant experience in individual giving or direct marketing.
• Confident managing budgets and analysing performance.
• Data-driven, creative and comfortable testing new ideas.
• Experience managing agencies and working with stakeholders.
• Experience leading or mentoring others.
• Prize-led fundraising experience is desirable but not essential.

Responsibilities

• Lead acquisition and retention strategies, plans and budgets.
• Deliver multi-channel fundraising campaigns end to end.
• Drive income growth and maximise supporter lifetime value.
• Develop engaging fundraising propositions and creative content.
• Manage income and expenditure budgets, forecasting and reporting.
• Manage agencies and external suppliers.
• Collaborate across fundraising, marketing and the wider organisation.
• Ensure compliance with fundraising and data protection regulations.

Skills

Individual giving

Direct marketing

Budget management

Agency management

Mentoring

Data-driven testing

Job description

Location: London (hybrid, two days per week in the office)

Contract: Full time, permanent

We are looking for an experienced Individual Giving Manager to lead supporter acquisition and retention activity, driving income growth and long‑term supporter value.

This is a hands‑on role where you will lead multi‑channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face‑to‑face. You will shape and evolve the individual giving programme through testing, insight and innovation, ensuring supporters feel inspired and connected to the cause.

Key responsibilities include:

• Leading acquisition and retention strategies, plans and budgets
• Delivering multi‑channel fundraising campaigns end to end
• Driving income growth and maximising supporter lifetime value
• Developing engaging fundraising propositions and creative content
• Managing income and expenditure budgets, forecasting and reporting
• Managing agencies and external suppliers
• Working collaboratively across fundraising, marketing and the wider organisation
• Ensuring compliance with fundraising and data protection regulations

About you:

• Significant experience in individual giving or direct marketing
• Confident managing budgets and analysing performance
• Data‑driven, creative and comfortable testing new ideas
• Experience managing agencies and working with stakeholders
• Experience leading or mentoring others
• Prize‑led fundraising experience is desirable but not essential

We are committed to inclusion and diversity and to enabling disabled people with complex communication needs to be fully included in society.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.