Independent Living Support Advisor

Housing Diversity Network; Liverpool; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

35 days annual leave + bank holidays

3-day Christmas closedown

Option to buy up to 5 extra days

Company pension scheme (10%)

Wellbeing support and training

Job summary

Plus Dane is seeking a Floating Support Advisor to deliver high-quality, person-centred support to vulnerable people across Merseyside. You will assess needs, develop tailored plans, and work with partner agencies to ensure access to services at the right time.

Role requires experience in supported housing, strong records, and IT proficiency, plus a full UK driving licence. Permanent, 35 hours weekly, across multiple Merseyside locations with a competitive benefits package.

Qualifications

• Experience within supported housing or a similar support-based environment.
• Experience working in partnership with external agencies.
• Strong organisational skills and ability to manage competing priorities.
• Ability to maintain accurate records and produce clear written documentation.
• Good IT skills and confidence using systems.
• Strong communication skills and a customer-focused approach.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Managing referrals, completing assessments, and signing up new clients.
• Developing and delivering individual support plans tailored to customer needs.
• Supporting customers to build independence and reduce reliance on services.
• Working in partnership with external agencies to improve outcomes and prevent homelessness.
• Reviewing support plans and ensuring services meet customer and stakeholder expectations.
• Maintaining accurate records and managing case documentation.
• Contributing to service development, improvement activity, and raising the profile of the service.
• Acting as a key point of contact for colleagues regarding external support services.

Skills

Supported housing experience

Partnership with external agencies

Organisational skills

Record keeping

IT skills

Communication skills

Driving licence

Education

NVQ Level 2-4 in Social Care

Tools

MS Office

CRM systems

Job description

Plus Dane is seeking a Floating Support Advisor to deliver high-quality, person-centred support to vulnerable people across Merseyside. You will assess needs, develop tailored plans, and work with partner agencies to ensure access to services at the right time.

Role requires experience in supported housing, strong records, and IT proficiency, plus a full UK driving licence. Permanent, 35 hours weekly, across multiple Merseyside locations with a competitive benefits package.