Independent Living Coordinator — Housing & Safeguarding

Service Care Solutions; England; On-site; GBP 26,000 - 37,000; Full time

Job summary

Service Care Solutions is seeking an Assistant Independent Living Partner to join a housing provider on an initial 6-month temporary contract. You will support the delivery of an intensive housing management service to older and vulnerable residents, helping them maintain independence and sustain their tenancies.

The role covers tenancy and leasehold support, wellbeing checks, safeguarding, liaising with external agencies, and providing cover across schemes as needed.

Qualifications

• Experience in housing management or independent living services.
• Knowledge of tenancy management and safeguarding procedures.
• Experience working with older or vulnerable residents.
• Knowledge of health and safety requirements, risk assessments and property inspections.
• Ability to travel between different housing schemes and work flexibly.
• Willingness to undertake a DBS check.

Responsibilities

• Support the Independent Living Partner in delivering an intensive housing management service across independent living schemes.
• Provide tenancy and leasehold management support, including tenancy sustainment, allocations, viewings and void management.
• Carry out regular wellbeing checks and identify residents who may require additional support or safeguarding interventions.
• Assist with managing anti-social behaviour cases, tenancy breaches and other housing management concerns.
• Complete regular scheme inspections, ensuring communal areas are safe, well-maintained and compliant with health and safety requirements.
• Monitor and test social alarm systems and respond to emergencies.
• Identify and report repairs, maintenance issues and fire safety concerns.
• Work with external agencies, social services and healthcare professionals to support residents.
• Encourage resident engagement and social inclusion within schemes.
• Provide cover across other schemes when required.

Skills

Housing management

Tenant liaison

Safeguarding procedures

Health and safety

Communication

Organisational skills

Customer service

Travel between schemes

Tenancy management

Job description

Service Care Solutions is seeking an Assistant Independent Living Partner to join a housing provider on an initial 6-month temporary contract. You will support the delivery of an intensive housing management service to older and vulnerable residents, helping them maintain independence and sustain their tenancies.

The role covers tenancy and leasehold support, wellbeing checks, safeguarding, liaising with external agencies, and providing cover across schemes as needed.