Independent Living Housing Officer | Community & Support

Accent Housing

Bradford

On-site

GBP 29,000 - 35,000

Full time

2 days ago

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Benefits offered by this job

Holiday allowance

Birthday leave

Online GP

Gym discounts

Volunteer day

Pension schemes

Life cover

Job summary

Accent Housing is seeking a Specialist Housing Partner (Independent Living Housing Officer) in Bradford to support residents in Independent Living schemes. You will welcome tenants, assist with moves, and promote independent living while building trusted relationships with residents and partners.

The role involves safeguarding awareness, collaboration with lettings and external agencies, and handling tenancy challenges with empathy.

Qualifications

Experience delivering housing management services within a specialist or generic housing context.
Strong communication skills with residents, colleagues and external stakeholders.
Knowledge of safeguarding practices within a housing context.

Responsibilities

Be a visible, supportive presence in our schemes, building strong relationships with residents.
Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
Encourage community engagement and help residents live independently for as long as possible.
Recognise safeguarding concerns and work with partner agencies to access appropriate services.
Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.
Collaborate with internal teams and external partners to deliver joined-up support.
Escalate and take cases to court as a last resort after other options are explored first.