Inbound Sales Pro – Specialist Cleaning & Drainage (Dartford)

Confidential; Dartford; On-site; GBP 21,000 - 32,000; Full time

Job summary

Confidential, based in Dartford, is seeking an Inbound Sales Representative to drive revenue by converting inbound calls into sales. You will build rapport quickly to understand customer needs in a fast-paced, competitive environment that rewards success.

This is an in-person role in Dartford, not remote. You will use a consultative approach, respond to inbound calls from marketing, and aim to exceed customer expectations while meeting defined KPIs and sales targets.

Qualifications

• Minimum 2 years of sales call centre or telesales experience.
• Background in emergency/specialist cleaning preferred.
• Commitment to providing the highest quality service.
• Competitive and driven by daily, weekly, and monthly goals.
• Available to work assigned shifts.
• Experience in sales, customer service and KPIs.
• Passion for sales and outstanding customer service.

Responsibilities

• Use consultative sales to help customers explore offerings and make purchases.
• Answer inbound calls from customers responding to marketing.
• Exceed customer expectations with enthusiasm and rapport.
• Interact professionally with external and internal customers.
• Deliver high-quality experiences by following guidelines.
• Meet targets by promoting upgrades and following standards.
• Prioritize time to optimise sales and self-development.
• Liaise with Operations at point of sale on availability and timing.

Skills

Inbound sales

Telesales

Customer service

KPIs

Negotiation

Communication

Tools

Microsoft Windows

Job description

Confidential, based in Dartford, is seeking an Inbound Sales Representative to drive revenue by converting inbound calls into sales. You will build rapport quickly to understand customer needs in a fast-paced, competitive environment that rewards success.

This is an in-person role in Dartford, not remote. You will use a consultative approach, respond to inbound calls from marketing, and aim to exceed customer expectations while meeting defined KPIs and sales targets.