Inbound Sales Executive

ABL Recruitment; Warrington; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Unknown Company in Warrington is seeking an experienced Inbound Sales Executive for a permanent, full-time role with hybrid working (2 days on-site, 3 days remote).

You will handle inbound calls and online enquiries, presenting solutions, cross-selling where appropriate, and closing deals while aiming to meet personal KPIs and company targets.

Qualifications

• 3+ years of proven telephone sales experience.
• Proficient in Microsoft Office (Word/Excel).
• Excellent attention to detail.
• Professional telephone manner.
• Ability to work on own initiative and as part of a team.

Responsibilities

• Take inbound calls and respond to online enquiries, presenting to make a sale.
• Work within company call quality framework.
• Identify and act on up-selling and cross-selling opportunities.
• Maintain rapport with customers via telephone and online.
• Negotiate terms and close sales.
• Review sales performance and aim to meet targets and KPIs.
• Manage your pipeline of opportunities to close.
• Respond to leads in a timely manner.

Skills

Telephone sales experience

Customer care

Team player

Self-motivated

Target-driven

Tools

Microsoft Office

Job description

Excellent opportunity for an experienced telephone sales professional to join an award-winning and growing organisation!

The Company

We are recruiting on behalf of a well-established and award-winning organisation based in Warrington, providing specialist DNA, Drug and Alcohol testing services to the legal community, members of the public and companies across the UK. This is an exciting opportunity to join a growing business where you can play an important role in supporting its continued success while developing your sales career.

Job title: Inbound Sales Executive

Location: Warrington

Working Pattern: Hybrid (2 days on-site and 3 days working from home)

Job type: Permanent, Full-time

Job responsibilities:

• Taking inbound calls and responding to online enquiries, understanding customer requirements and presenting appropriately to make a sale
• Conduct calls in line with company call quality framework
• Identifying and acting on selling, up-selling and cross-selling opportunities
• Maintaining and developing a rapport with existing and new customers via telephone calls and online
• Negotiating the terms of an agreement and closing sales
• Reviewing own sales performance and aiming to meet / exceed company targets and personal KPIs
• Managing own pipeline of opportunities to close
• Responding to leads in a timely manner

What we are looking for:

• Driven, ambitious, with proven sales experience in telephone sales, in a fast-paced environment. Preferred minimum 3 years' experience
• Accurate keyboard skills and previous experience of Microsoft Office, Word and Excel
• Excellent attention to detail
• A professional telephone manner
• A target-driven, dynamic approach
• Ability to deliver a high level of customer care
• Ability to work on own initiative and also be an excellent team player