Inbound Sales Executive

TN United Kingdom; Bolton; On-site; GBP 24,000 - 27,000; Full time

Job summary

An established industry player is seeking passionate sales professionals to join their dynamic Inbound Sales Team. This role offers a competitive salary with uncapped commission potential, allowing you to earn significantly based on your performance. You will engage with customers, guiding them in selecting the best appliances while providing exceptional service. With a strong emphasis on career progression and a supportive environment, this position is perfect for those driven by targets and eager to make a positive impact. Join a team that celebrates success and values your contributions!

Benefits

25 days holiday plus bank holidays

Health & wellbeing support

Discounted gym membership

Enhanced family leave

On-site parking and breakfast

Pension scheme

Unique long-term bonus plan

VIP access to events

Charity leave

Exclusive product discounts

Qualifications

• Experience in a fast-paced sales environment is essential.
• Exceptional sales ability and ability to build rapport with customers.

Responsibilities

• Handle around 35 inbound calls daily to assist customers.
• Build rapport and trust with customers to enhance their experience.
• Process orders and promote insurance plans for customer protection.

Skills

Sales Ability

Customer Service

Consultative Selling

Upselling

Cross-Selling

Resilience

Job description

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Our Inbound Sales Team are the definition of working at "AO Speed". They’re target driven. They’re money hungry. They’re passionate about sales. And they take home over £40k a year - wowzer!!

So what do they do? Well, some of our customers like to speak to us on the phone because they want help finding the best deals, at the end of the day it can be a big decision! We also know things can go wrong down the line, so we like to make sure customers are protected by offering our handy insurance plan that covers their appliance from accidental damage and breakdowns.

It’s not all work and no play. We love to celebrate our wins with annual awards nights and team nights out. We offer loads of progression opportunities for you to take your career to the next level. Did you know, 100% of our sales managers have been promoted internally!

We know how much you earn and how much you work is super important, but don’t worry, we’ve got you covered;

• Competitive basic salary of £24,780-£26,780 DOE
• Uncapped commission which we can back up - this year the team took between £40-57k home
• Rotational shifts from Mon - Sun, 8.30am-7pm

Here's What You Can Expect To Be Doing

• Taking around 35 inbound calls a day, helping customers purchase new appliances
• You’ll have a consultative approach, finding out what customers are looking for and why they need a new appliance
• Confidently build rapport to create a long lasting impression and gain customers trust
• Processing orders along with upselling and cross-selling
• Making sure our customers are protected by offering our AO Care insurance plan

A Few Things About You

• Currently working in a like for like, fast-paced, sales environment
• Have the drive to hit your goals, both in and out of work
• Be highly money motivated and love working towards weekly sales targets
• Super resilient and have a positive mindset, being able to turn past failings into lessons for success
• Exceptional sales ability and can effectively fact find and pitch with passion
• Be able to confidently talk through your sales experience throughout the recruitment process

A Bit About Us

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.

• Our Value Creation Plan; We've created a unique long term bonus plan for every AOer to share in our success, giving you the opportunity of an exceptional reward in return for exceptional business performance.
• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access!
• Health & wellbeing; discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
• Discounts; exclusive discounts across our product range.
• Family leave; Enhanced Maternity, Paternity and Adoption leave.
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!

To see all our benefits and perks, visit our AO Benefits page.