Inbound Sales Advisor - Site based

Concentrix; Rotherham; On-site; GBP 26,000; Full time

Job summary

A leading company in the telecommunications sector is seeking an Inbound Sales Advisor to join their team in Rotherham. The role involves assisting customers with retention and sales while providing excellent service. Full training is provided, along with career development opportunities and attractive benefits.

Benefits

Full training provided

Excellent career development opportunities

Exclusive discounts on sim-only plans

Discounts on broadband, mobile, and TV channels

Company pension

Employee discounts

Sick pay

Store discounts

Qualifications

• Minimum of 6 months’ experience in a customer service role.
• Sales experience is an advantage.
• Ability to multitask across multiple systems.

Responsibilities

• Taking inbound calls from customers within the last 6 months of their contracts.
• Assisting with retention and selling additional products.
• Handling new customer inquiries.

Skills

Customer service

Sales

Computer literacy

Teamwork

Job description

Job Title:

Inbound Sales Advisor - Site based

Take steps towards a new career today!

About us…

Working with us is more than just a job. It’s work you can feel proud of!

We’re looking for passionate, caring, and experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK’s biggest telecommunications companies.

• Excellent starting salary of £25,480 plus the opportunity to earn uncapped bonuses!
• Role is based at Adwick Park, Swinton, Rotherham S63 5NA
• Rotational shift pattern. You will work 40 hours per week between 8 am - 8 pm, Monday to Sunday

As an Inbound Sales Advisor, you will be taking inbound calls from customers within the last 6 months of their contracts. Your role will include assisting with retention, selling additional products and services, and handling new customer inquiries.

Benefits of being an Inbound Sales Advisor:

• Full training provided
• Excellent career development opportunities via our Concentrix University portal
• Exclusive discounts on sim-only plans up to 80% for you and up to 4 family and friends
• Discounts on broadband, mobile, TV channels, and more, including family & friends deals

What you’ll need…

• A minimum of 6 months’ experience in a customer service role
• Sales experience is an advantage
• Clear criminal and credit records
• Ability to provide references from within the last 3 years of employment
• Computer literacy with the ability to multitask across multiple systems
• Ability to work well as part of a team

What are you waiting for?

We are… One Team. One Company. One Concentrix

Concentrix is an Equal Opportunity Employer, welcoming candidates from diverse backgrounds. All applicants must be eligible to work in the UK. Proof of eligibility will be required during the recruitment process.

Job Types: Full-time, Permanent

Pay: £25,480 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discounts
• Sick pay
• Store discounts

Location: GBR Rotherham - Adwick Park, Wath Upon Dearne

Language Requirements:

Time Type:

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