In-Store Travel Advisor - Holidays & Cruises

TUI Cruises GmbH; Harrogate; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Commission scheme

Holiday discounts

Health and wellbeing benefits

Pension scheme

Life assurance

Career progression

Job summary

TUI invites you to join our Harrogate Travel Advisor role within the Retail Team, where you'll help customers choose holidays, cruises, UK breaks and more. You'll be supported to become a destination expert and to sell with confidence, delivering memorable holidays and high-quality service.

You'll work varied shifts, including weekends and bank holidays, with training on systems and a clear path for development.

Qualifications

• Excellent customer service skills with a genuine passion to help customers.
• Strong drive to achieve sales targets and KPIs.
• Able to prioritise tasks in a fast-paced environment.
• Willing to learn and adapt to new systems.
• Team player with effective communication.

Responsibilities

• Inspire customers and colleagues while delivering great service.
• Aim to exceed sales objectives in a Retail environment.
• Engage face-to-face and virtually to assist customers.
• Investigate and resolve questions or complaints.
• Receive training on systems to enhance product knowledge.

Skills

Customer service

Sales-driven

Communication

Teamwork

Job description

TUI invites you to join our Harrogate Travel Advisor role within the Retail Team, where you'll help customers choose holidays, cruises, UK breaks and more. You'll be supported to become a destination expert and to sell with confidence, delivering memorable holidays and high-quality service.

You'll work varied shifts, including weekends and bank holidays, with training on systems and a clear path for development.