In-Store Travel Advisor & Holiday Specialist

Tui Blue; Sheffield; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Commission

Holiday benefits

Employee discounts

Health & wellbeing

Career progression

Pension & life assurance

Job summary

TUI Meadowhall is hiring a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products. You will be supported to become a destination expert and deliver unforgettable holiday experiences in a welcoming, inclusive environment.

You’ll work a varied shift pattern including weekends, bank holidays, and evenings at times, with training on multiple systems to enhance knowledge and deliver outstanding customer service.

Qualifications

• Excellent customer service with a passion to help customers succeed.
• Strong drive to achieve goals and sales targets in a retail setting.
• Able to prioritise multiple tasks in a fast-paced environment and stay organised.
• Adaptable to change and able to embrace new ways of working.
• A team player who collaborates with customers and colleagues to reach common goals.
• Organised and effective communicator who can manage competing priorities.
• Flexible to work varied shift patterns aligned with store hours.

Responsibilities

• Inspire customers and colleagues while delivering a high level of service and fun.
• Strive to exceed sales objectives; in Retail we call it smashing your targets.
• Engage with customers face to face and virtually, handling enquiries with care.
• Investigate and resolve questions or complaints promptly and professionally.
• Receive training on systems to enhance knowledge and bring holidays to life for customers.

Skills

Customer service

Sales targets

Team player

Multitasking

Adaptability

Communication

Organisation

Job description

TUI Meadowhall is hiring a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products. You will be supported to become a destination expert and deliver unforgettable holiday experiences in a welcoming, inclusive environment.

You’ll work a varied shift pattern including weekends, bank holidays, and evenings at times, with training on multiple systems to enhance knowledge and deliver outstanding customer service.