Holiday Travel Advisor — In-Store & Cruise Expert

TUI Cruises GmbH; Scunthorpe; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & Wellbeing

Career progression

Pension scheme

Life assurance

Job summary

TUI is hiring a Travel Advisor in our Scunthorpe store. Use your passion to inspire customers and colleagues while delivering memorable holidays and Cruise, UK Breaks and additional products.

You will handle face-to-face and virtual sales, work varied shifts including weekends and bank holidays, and receive comprehensive training, commission on targets, and benefits like pension and health wellbeing.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Inspire our customers and colleagues whilst enjoying a great amount of fun.
• Drive to exceed sales objectives in Retail, aiming to 'Smash targets'.
• Embrace change and tackle challenges in a customer-facing role both in person and virtually.
• Investigate and resolve questions or complaints when things don’t go to plan.
• Receive training on a variety of systems to enhance knowledge and bring memorable holidays to life.

Skills

Customer service

Sales targets

Multitasking

Adaptability

Team player

Organization

Job description

TUI is hiring a Travel Advisor in our Scunthorpe store. Use your passion to inspire customers and colleagues while delivering memorable holidays and Cruise, UK Breaks and additional products.

You will handle face-to-face and virtual sales, work varied shifts including weekends and bank holidays, and receive comprehensive training, commission on targets, and benefits like pension and health wellbeing.