In-Store Travel Advisor: Create Unforgettable Holidays

Tui Blue; Shrewsbury; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing

Career progression

Pension & life assurance

Job summary

TUI in Shrewsbury is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products. You’ll become a destination expert and put customers at the heart of the business, delivering memorable holiday experiences.

You’ll work a varied pattern including weekends and bank holidays, with training on systems to enhance your knowledge and sales capabilities, plus a commission scheme and holiday benefits.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Skills

Customer service

Sales targets

Multitasking

Adaptability

Team player

Communication

Job description

TUI in Shrewsbury is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products. You’ll become a destination expert and put customers at the heart of the business, delivering memorable holiday experiences.

You’ll work a varied pattern including weekends and bank holidays, with training on systems to enhance your knowledge and sales capabilities, plus a commission scheme and holiday benefits.