Travel Advisor: Holidays & Cruises | Commission

TUI Cruises GmbH; Sheffield; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing

Career development

Pension and life assurance

Job summary

TUI in Meadowhall is seeking a Travel Advisor to help customers choose holidays, cruises, UK breaks and additional products. You’ll become a destination expert and place customers at the heart of our business, delivering unforgettable holiday experiences that make us the best-loved holiday company.

You will work a varied shift pattern including weekends and bank holidays, with training on a range of systems to empower you to sell more and help customers create memorable getaways.

Qualifications

• Excellent customer service with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Able to adapt to new ways of working.
• Team player who engages and collaborates with customers and colleagues.
• Organised individual who takes pride in their work and communicates effectively.

Responsibilities

• Inspire our customers and colleagues whilst enjoying a great amount of fun.
• Drive to exceed sales objectives; in Retail we call it 'Smashing your Targets'.
• Embrace change and handle customer engagements face to face and virtually.
• Investigate and resolve any questions or complaints.
• Receive training on systems to enhance knowledge and bring memorable holidays to life.

Skills

Excellent customer service

Sales targets oriented

Prioritise multiple tasks

Adaptable to change

Team player

Organised

Varied shift pattern

Job description

TUI in Meadowhall is seeking a Travel Advisor to help customers choose holidays, cruises, UK breaks and additional products. You’ll become a destination expert and place customers at the heart of our business, delivering unforgettable holiday experiences that make us the best-loved holiday company.

You will work a varied shift pattern including weekends and bank holidays, with training on a range of systems to empower you to sell more and help customers create memorable getaways.