In-Store Shift Leader | Retail Team Lead

Tesco; Knowsley; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Shift Lead in our stores puts customers at the heart of everything we do. You will lead the team across store areas, support daily operations, and coach colleagues to deliver outstanding service, building inclusive relationships and a positive environment.

You'll work in a fast-paced retail setting with flexible hours, including evenings and weekends, and you must be 18+. This role offers development opportunities and a strong focus on customer experience.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and role-model leadership to deliver service.
• Ability to build inclusive relationships and motivate staff.

Responsibilities

• Lead the store team and manage day-to-day operations.
• Respond to customer needs and guide colleagues to excellent service.
• Foster inclusive, positive team relationships and performance.
• Provide leadership in the Store Manager's absence and adapt to changes.

Skills

Team leadership

Retail experience

Communication

People leadership

Job description

Tesco Shift Lead in our stores puts customers at the heart of everything we do. You will lead the team across store areas, support daily operations, and coach colleagues to deliver outstanding service, building inclusive relationships and a positive environment.

You'll work in a fast-paced retail setting with flexible hours, including evenings and weekends, and you must be 18+. This role offers development opportunities and a strong focus on customer experience.