In-Store Shift Leader — Flexible Hours & Team Coaching

Tesco UK; Buxton; On-site; GBP 21,476 - 23,226; Full time

Job summary

Tesco UK is seeking a Store Shift Lead to guide daily store operations and deliver a great in-store experience for customers. You will lead a team across all store areas, ensuring smooth day-to-day operations and strong customer service.

The role emphasizes coaching, effective communication, and adaptability in a fast-paced retail environment. This position requires 18+ and aligns with Tesco’s commitment to inclusive, sustainable service.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Coaching colleagues, giving feedback and role modelling great service.

Skills

Leadership

Customer service

Team coordination

Job description

Tesco UK is seeking a Store Shift Lead to guide daily store operations and deliver a great in-store experience for customers. You will lead a team across all store areas, ensuring smooth day-to-day operations and strong customer service.

The role emphasizes coaching, effective communication, and adaptability in a fast-paced retail environment. This position requires 18+ and aligns with Tesco’s commitment to inclusive, sustainable service.