Day Shift Leader - Flexible Hours & Team Coaching

Tesco; Hemel Hempstead; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

20 days holiday + personal day

Flexible working

10% discount with Clubcard

Wellbeing services

Life cover

Pension with matching contributions

Discounts, Shares and cycle-to-work

Uniform provided

Job summary

Tesco is looking for a Shift Lead in the United Kingdom to help deliver an excellent in-store experience. You will lead a team, manage daily operations, and ensure excellent service while supporting flexible hours and a minimum weekly commitment.

You will be responsible for coordinating shifts, maintaining high standards, and acting as the store leader in the manager’s absence when required. This role rewards teamwork and customer focus.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong communication skills and ability to motivate a team.
• Commitment to delivering great service to customers.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Working across store areas and supporting colleagues with day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues and providing feedback to improve service.
• Striving to serve customers, communities, and the planet better every day.

Skills

Leadership

Team management

Communication

Customer service

Job description

Tesco is looking for a Shift Lead in the United Kingdom to help deliver an excellent in-store experience. You will lead a team, manage daily operations, and ensure excellent service while supporting flexible hours and a minimum weekly commitment.

You will be responsible for coordinating shifts, maintaining high standards, and acting as the store leader in the manager’s absence when required. This role rewards teamwork and customer focus.