In-Store Sales & Customer Experience Pro

WHSmith Careers; Southampton; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Partner retailer deals

Job summary

WHSmith is hiring a Sales Assistant for our Southampton store to deliver outstanding customer service and work independently or with the team to uphold our store standards. You’ll help customers find what they need and take pride in every interaction.

The role includes stock replenishment, keeping displays tidy and attractive, and supporting colleagues to achieve excellent results. We value enthusiasm, clear communication, and flexibility to meet store goals.

Qualifications

• Strong customer service focus and a friendly attitude.
• Able to replenish stock and keep shelves neat and inviting.
• Good eye for product displays and visual merchandising.

Responsibilities

• Deliver exceptional customer service to all shoppers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Support colleagues as part of a team to meet store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith is hiring a Sales Assistant for our Southampton store to deliver outstanding customer service and work independently or with the team to uphold our store standards. You’ll help customers find what they need and take pride in every interaction.

The role includes stock replenishment, keeping displays tidy and attractive, and supporting colleagues to achieve excellent results. We value enthusiasm, clear communication, and flexibility to meet store goals.