Customer-Centric Retail Assistant

WHSmith Careers; Nuneaton; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee wellbeing support

Job summary

WHSmith Careers is hiring a Sales Assistant to deliver outstanding customer service in our store. You’ll work independently or as part of a team to uphold our high store standards and help customers find what they need.

The role focuses on friendly service, replenishing stock, maintaining tidy displays, and supporting colleagues to meet company goals. Experience isn’t required, but a positive attitude and reliability are key.

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Adaptability

Job description

WHSmith Careers is hiring a Sales Assistant to deliver outstanding customer service in our store. You’ll work independently or as part of a team to uphold our high store standards and help customers find what they need.

The role focuses on friendly service, replenishing stock, maintaining tidy displays, and supporting colleagues to meet company goals. Experience isn’t required, but a positive attitude and reliability are key.