In-Store Operations Manager

ZipRecruiter; London; On-site; GBP 60,000 - 70,000; Full time

Job summary

An established industry player is seeking an In-Store Operations Manager to bridge front-of-house and back-of-house operations in luxury retail. This pivotal role demands a leader with a proven track record in retail operations, adept in inventory management and financial analysis. You will ensure seamless communication between teams, optimize workflows, and maintain high operational standards. If you're passionate about delivering exceptional client experiences and have a strategic mindset, this opportunity offers a chance to excel in a prestigious environment. Join us to elevate luxury retail operations to new heights!

Qualifications

• Proven leader in luxury retail operations with strong communication skills.
• Highly organized with expertise in inventory and supply chain management.

Responsibilities

• Oversee retail operations ensuring efficiency and coordination between teams.
• Lead stock management team for accurate inventory control and timely replenishment.

Skills

Leadership

Inventory Management

Financial Acumen

Communication

Organizational Skills

Strategic Thinking

Tools

POS Systems

Stock Management Software

E-commerce Operations

Job description

Job Description

In-Store Operations Manager - Luxury Retail

London
Salary £60,000-£70,000

Are you an experienced retail operations professional with a background in luxury retail?

Zachary Daniels are partnering with a Luxury Fashion House. We are looking for an In-Store Operations Manager to be the key link between front-of-house and back-of-house, ensuring seamless communication and processes that contribute to an outstanding client experience. This role requires strong leadership, inventory management expertise, and financial acumen to optimize store performance.

What You'll Be Responsible For:

• Overseeing retail operations to ensure efficiency and smooth coordination between teams.
• Acting as the central point between sales teams and stock operations, optimizing workflows and communication.
• Leading the stock management team, ensuring accurate inventory control, timely replenishment, and supply chain efficiency.
• Managing financial operations, including P&L management, KPI analysis, and reporting.
• Implementing health & safety procedures, coordinating maintenance, and ensuring compliance with company policies.
• Supporting the luxury client experience by maintaining stock availability, operational excellence, and high-end customer service.
  
  

Who You Are:

• A proven leader with experience in store operations within the luxury retail sector.
• An excellent communicator who can bridge the gap between teams to optimize efficiency.
• Highly organized and detail-oriented, with the ability to manage inventory, logistics, and supply chain processes.
• Tech-savvy, with experience using POS systems, stock management software, and e-commerce operations.
• A strategic thinker who can analyze financial data, manage budgets, and drive process improvement.
• Passionate about delivering an exceptional luxury shopping experience through operational excellence.

This is a fantastic opportunity to play a key role in delivering top-tier operational standards in a prestige retail setting. If you have a passion for luxury, retail management, and operational excellence, we'd love to hear from you.

Apply today!

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