In-Store Experience & Sales Specialist

Lush Ltd.; Northampton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Bonuses

Living wage

Job summary

Lush Ltd. in Northampton is seeking a Sales Assistant to welcome customers and provide a fun, engaging shopping experience. You will use product knowledge to offer personalised recommendations, perform product demonstrations, and hand out samples, contributing to sales and memorable in-store events.

Join a team that values training and development, with a flexible shift pattern and bonuses opportunity. You will maintain a well-presented shop floor and help drive seasonal displays to delight

Qualifications

• Exceptional customer service skills with a passion for creating five-star experiences.
• Strong teamwork to keep the shop floor lively and efficient.
• Clear, friendly communication to support customers and colleagues.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, provide personalised recommendations, and offer product demonstrations.
• Deliver outstanding service using in-depth product knowledge and on-skin demonstrations.
• Host in-store events such as workshops and birthday parties to create memorable experiences.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support sales targets by promoting products creatively as part of a team.
• Manage stock levels and ensure shelves are replenished for customers.
• Participate in ongoing training to grow product knowledge and service skills.
• Collaborate with the team to foster an inclusive, respectful working environment.

Skills

Customer service

Teamwork

Communication

Job description

Lush Ltd. in Northampton is seeking a Sales Assistant to welcome customers and provide a fun, engaging shopping experience. You will use product knowledge to offer personalised recommendations, perform product demonstrations, and hand out samples, contributing to sales and memorable in-store events.

Join a team that values training and development, with a flexible shift pattern and bonuses opportunity. You will maintain a well-presented shop floor and help drive seasonal displays to delight