In-Store Sales & Experience Associate

Lush Ltd.; Newcastle upon Tyne; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Living Wage

Bonuses

Job summary

Lush Ltd. welcomes customers with a fun, engaging shopping experience and uses product knowledge to tailor recommendations and samples. You’ll help drive sales, support in-store events, and ensure the shop floor looks inviting while collaborating with a friendly team.

As a Sales Assistant, you’ll work flexible shifts with a Living Wage-based hourly rate and potential bonuses, backed by training and development to grow your skills within a values-driven, employee-friendly business.

Qualifications

• Customer experience driven approach to engaging customers.
• Ability to work well in a team and support store targets.
• Excellent communication to guide customers and colleagues.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, offer personalised recommendations, and demonstrate products.
• Deliver exceptional service using product knowledge and tailored samples.
• Assist in hosting in-store events and maintain a tidy shop floor.
• Promote products creatively to support sales targets and teamwork.
• Manage stock levels and control store costs to meet budget.
• Participate in ongoing training to grow product knowledge and customer service skills.

Skills

Customer experience

Teamwork

Communication

Job description

Lush Ltd. welcomes customers with a fun, engaging shopping experience and uses product knowledge to tailor recommendations and samples. You’ll help drive sales, support in-store events, and ensure the shop floor looks inviting while collaborating with a friendly team.

As a Sales Assistant, you’ll work flexible shifts with a Living Wage-based hourly rate and potential bonuses, backed by training and development to grow your skills within a values-driven, employee-friendly business.