Retail Sales Assistant — Flexible Shifts & Bonuses

Lush; Northampton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa‑

Profit-based bonus

Complimentary spa treatment

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

Job summary

Lush Northampton is seeking a friendly Sales Assistant to welcome customers, share product knowledge, and provide personalised recommendations.

You’ll help drive sales, host in-store events, manage stock, and keep the shop floor looking vibrant and inviting, with flexible shifts and an hourly rate aligned with the Living Wage.

The role offers training and development, opportunities for bonuses, and a supportive team culture committed to exceptional customer experiences.

Qualifications

• Passion for delivering exceptional customer service and creating memorable 5-star experiences.
• Teamwork-focused mindset, collaborating with colleagues to achieve goals and support growth.
• Clear and open communication with colleagues and managers to ensure smooth operations.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Provide personalized recommendations and product demonstrations.
• Deliver exceptional service using in-depth product knowledge.
• Host in-store events, such as workshops and parties.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support sales targets by promoting products and teamwork.
• Manage stock levels and ensure shelves are stocked.
• Participate in ongoing training to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment.

Skills

Customer service

Teamwork

Communication

Job description

Lush Northampton is seeking a friendly Sales Assistant to welcome customers, share product knowledge, and provide personalised recommendations.

You’ll help drive sales, host in-store events, manage stock, and keep the shop floor looking vibrant and inviting, with flexible shifts and an hourly rate aligned with the Living Wage.

The role offers training and development, opportunities for bonuses, and a supportive team culture committed to exceptional customer experiences.