Seasonal Beauty Concierge & In-Store Events Host

LUSH; England; On-site; GBP 12,000 - 17,000; Full time

Job summary

LUSH is seeking a Sales Assistant to be the welcoming face of our store in the United Kingdom. You will greet customers, share product knowledge, run demonstrations, and hand out samples while helping drive sales and create memorable in-store experiences that reflect our brand.

With flexible shifts and Living Wage hourly pay with bonus opportunities, you will manage stock, maintain displays, and work with a team to deliver outstanding service and host events that showcase our products.

Qualifications

• Passion for delivering exceptional customer service.
• Ability to work as part of a team.
• Strong communication skills with customers and colleagues.
• Stock management and shop floor upkeep.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Provide excellent service by running Lush parties to all ages.
• Grow confidence in our services such as mini facials and scalp massages.
• Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
• Host parties and events for all ages.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills

Customer experience

Teamwork

Communication

Stock management

Job description

LUSH is seeking a Sales Assistant to be the welcoming face of our store in the United Kingdom. You will greet customers, share product knowledge, run demonstrations, and hand out samples while helping drive sales and create memorable in-store experiences that reflect our brand.

With flexible shifts and Living Wage hourly pay with bonus opportunities, you will manage stock, maintain displays, and work with a team to deliver outstanding service and host events that showcase our products.