In-Store Sales Assistant — Customer Experience & Merchandising

WHSmith Careers; Preston; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Pension scheme

Cycle to work

Paid annual leave

Job summary

WHSmith is seeking a Sales Assistant to provide exceptional customer service, work independently or with a team, and help maintain our store standards. You’ll be proud to share your journey with customers and colleagues.

We offer more than salary: pension scheme, cycle to work, paid annual leave and employee discounts, plus access to deals from retail partners. Our Employee Assistance Programme supports wellbeing—physical, mental and financial—as we grow across airports, hospitals and high

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer focus

Team communication

Motivation

Adaptability

Job description

WHSmith is seeking a Sales Assistant to provide exceptional customer service, work independently or with a team, and help maintain our store standards. You’ll be proud to share your journey with customers and colleagues.

We offer more than salary: pension scheme, cycle to work, paid annual leave and employee discounts, plus access to deals from retail partners. Our Employee Assistance Programme supports wellbeing—physical, mental and financial—as we grow across airports, hospitals and high