Customer Service Specialist — Fast-Paced Retail

One Stop; Wadhurst; On-site; GBP 20,000 - 23,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide excellent customer service, stock shelves, and process payments while helping maintain the store’s appearance.

You’ll contribute to daily store operations, embrace the Think 25 policy for age-restricted items, and participate in seasonal and community events. A customer-focused attitude and willingness to learn are essential.

Qualifications

• Provide excellent customer service to shoppers.
• Stock shelves and maintain store appearance.
• Process payments accurately at tills and checkouts.
• Assist in daily store operations and maintain safety.

Responsibilities

• Know customers and serve them with passion and pride.
• Encourage feedback via the 'have your say' survey.
• Work across store areas including online, tills, replenishment and stock routines.
• Follow training to work safely and legally.
• Support seasonal, community and charity events and foster an inclusive atmosphere.
• Ensure clocking in/out is accurate for pay.

Skills

Customer service

Cash handling

Stock replenishment

Safety procedures

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our fast-paced retail team. You will provide excellent customer service, stock shelves, and process payments while helping maintain the store’s appearance.

You’ll contribute to daily store operations, embrace the Think 25 policy for age-restricted items, and participate in seasonal and community events. A customer-focused attitude and willingness to learn are essential.