In-Store Customer Experience Associate

WHSmith Careers; Beaconsfield; Remote; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in store and support colleagues as part of a team. You’ll work independently or with others to maintain high store standards and help customers find what they need.

In this role you’ll handle stock replenishment, keep displays tidy and inviting, and contribute to strong visual merchandising. A positive, adaptable attitude is key for our busy retail environment.

Qualifications

• Delivering an exceptional customer experience to every shopper.
• Maintaining tidy stock areas and store presentation.
• Collaborating with colleagues to meet store standards.

Responsibilities

• Provide outstanding customer service to all customers.
• Carry out stock replenishment and keep areas tidy.
• Support visual merchandising and product displays.
• Work as part of a team to meet store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in store and support colleagues as part of a team. You’ll work independently or with others to maintain high store standards and help customers find what they need.

In this role you’ll handle stock replenishment, keep displays tidy and inviting, and contribute to strong visual merchandising. A positive, adaptable attitude is key for our busy retail environment.