Customer-Focused In-Store Sales Assistant

WHSmith Careers; Southampton; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Job summary

WHSmith Careers seeks a Sales Assistant to provide exceptional customer service and work independently or as part of a team to uphold store standards. You’ll be part of a proactive team, helping customers and colleagues alike across busy hours.

The role emphasizes delivering outstanding service, maintaining displays, and supporting colleagues to ensure a welcoming shopping environment. A passion for customers and adaptability are valued.

Qualifications

• A passion for delivering exceptional customer experiences.
• Confident communication within a team setting.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Be part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith Careers seeks a Sales Assistant to provide exceptional customer service and work independently or as part of a team to uphold store standards. You’ll be part of a proactive team, helping customers and colleagues alike across busy hours.

The role emphasizes delivering outstanding service, maintaining displays, and supporting colleagues to ensure a welcoming shopping environment. A passion for customers and adaptability are valued.