Customer-Focused Sales Assistant — In-Store Service & Merchandising

WHSmith Careers; Leicester; Híbrido; GBP 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Descripción de la vacante

WHSmith is seeking a Sales Assistant to provide outstanding customer service and work both independently and as part of a team to maintain our high store standards. You will help customers, replenish stock, and keep displays tidy, ensuring a welcoming shopping environment.

The role emphasizes teamwork, clear communication, and a flexible approach to meet store goals while delivering excellent customer experiences and support to colleagues.

Formación

• Experience in delivering customer service in a retail environment.
• Able to work independently and as part of a team to meet store standards.
• Comfortable with stock replenishment and maintaining tidy, inviting displays.
• Strong communication skills and adaptability to meet company goals.

Responsabilidades

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting for shoppers.
• Ensure high standards of display and visual merchandising to help customers find items easily.
• Be part of a team and support colleagues to achieve store targets.

Conocimientos

Customer service

Teamwork

Visual merchandising

Descripción del empleo

WHSmith is seeking a Sales Assistant to provide outstanding customer service and work both independently and as part of a team to maintain our high store standards. You will help customers, replenish stock, and keep displays tidy, ensuring a welcoming shopping environment.

The role emphasizes teamwork, clear communication, and a flexible approach to meet store goals while delivering excellent customer experiences and support to colleagues.