In-Store Beauty Experience Specialist

SEPHORA; Manchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

SEPHORA University training

Employee discount across beauty brands

Birthday day off

Wellbeing platform access

Generous holiday allowance

Birthday off

Job summary

SEPHORA is hiring a Client Experience Advisor to create memorable customer interactions, build lasting relationships, and support the full store journey from service to stock replenishment. You’ll thrive in a fast-paced environment, delivering exceptional service and helping events and promotions come to life.

You’ll join a team that values inclusivity and professional growth, with opportunities to learn through SEPHORA University, employee discounts, and a supportive career path across UK

Qualifications

• Excellent communication and relationship-building skills.
• Ability to engage with people from all backgrounds.
• Willingness to learn and adapt in a fast-paced environment.
• Ability to work evenings, weekends and peak periods.

Responsibilities

• Create memorable customer experiences through genuine conversations and personalised service.
• Build strong relationships that encourage loyalty and repeat visits.
• Support store performance through excellent service and commercial awareness.
• Process transactions accurately and maintain front-of-house efficiency.
• Receive, organise and replenish stock to keep products available.
• Maintain store presentation and visual displays.

Skills

Excellent communication

Relationship-building

Customer service mindset

Organisation

Team player

Flexibility

Stock handling

Physical stamina

Engaging diverse customers

POS operation

Tools

POS systems

Job description

SEPHORA is hiring a Client Experience Advisor to create memorable customer interactions, build lasting relationships, and support the full store journey from service to stock replenishment. You’ll thrive in a fast-paced environment, delivering exceptional service and helping events and promotions come to life.

You’ll join a team that values inclusivity and professional growth, with opportunities to learn through SEPHORA University, employee discounts, and a supportive career path across UK