Beauty Advisor — Elevate Client Experience & Operations

Sephora USA, Inc; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

SEPHORA University

Role-based allowances

Competitive pay

Performance-based commission

Employee discount

Birthday day off

Perks and wellbeing platform

Generous holiday allowance

Job summary

SEPHORA UK is seeking a Beauty Advisor at Carnaby St, London. You’ll deliver personalised beauty advice, exceptional service and create a welcoming store environment.

You’ll stay ahead of trends, assist with stock and merchandising, and contribute to a fast-paced, inclusive team. The role requires retail experience and a passion for makeup, skincare and fragrance.

Join SEPHORA UK for training, discounts and career growth.

Qualifications

• Experience in retail, customer service or store operations (cash & stock).
• Strong passion for makeup, skincare and fragrance; product knowledge and application technique experience would be highly beneficial.

Responsibilities

• Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.
• Stay up to date with beauty trends, new launches and Sephora’s full product assortment.
• Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.
• Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.
• Process transactions accurately and maintain a tidy, well‑organised cash area at all times.
• Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.
• Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
• Support visual merchandising updates and promotional displays that inspire customers.
• Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
• Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).

Skills

Retail experience

Customer service

Product knowledge

Stock management

Interpersonal skills

Organisational skills

Flexibility

Job description

SEPHORA UK is seeking a Beauty Advisor at Carnaby St, London. You’ll deliver personalised beauty advice, exceptional service and create a welcoming store environment.

You’ll stay ahead of trends, assist with stock and merchandising, and contribute to a fast-paced, inclusive team. The role requires retail experience and a passion for makeup, skincare and fragrance.

Join SEPHORA UK for training, discounts and career growth.