In-Seat Service Host — Train Hospitality & Sales

SSP; York and North Yorkshire; On-site; GBP 37,195,000 - 44,083,000; Full time

Benefits offered by this job

Full Training

Job summary

SSP is hiring an On-Board Host for York Station on TransPennine Express trains. The role is full-time (39 hours) with shifts from early morning to evening, including some weekends, and a pay rate of £13.65 per hour plus commission.

Training is provided to prepare you for excellent customer service and sales targets. Applicants should have at least 2 years in a customer-facing role within retail, leisure, or hospitality, and must be at least 18 years old.

Qualifications

• At least 2 years in a customer-facing role within Retail, Leisure & Hospitality.
• Full training provided.

Responsibilities

• Provide in-seat trolley service on TPE trains, delivering outstanding customer service and managing stock.
• Travel on assigned trains to assist passengers, meet sales targets, and achieve contractual goals.
• Accurately account for stock and transactions, maintain hygiene and safety standards, and support management initiatives.

Skills

Customer-facing

Job description

SSP is hiring an On-Board Host for York Station on TransPennine Express trains. The role is full-time (39 hours) with shifts from early morning to evening, including some weekends, and a pay rate of £13.65 per hour plus commission.

Training is provided to prepare you for excellent customer service and sales targets. Applicants should have at least 2 years in a customer-facing role within retail, leisure, or hospitality, and must be at least 18 years old.