On-Board Host - Train Services, Sales & Travel Perks

SSP Group; Liverpool; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Travel pass

Commission up to 2.5%

Employee discounts across SSP brands

Up to 75% discount during work hours

Training and development

Job summary

SSP Group is recruiting for an On-Board Host position at Liverpool Lime Street Station to support TransPennine Express services. This full-time role covers 39 hours per week with rotational shifts from 6am to 9pm, including weekends.

You will provide in-seat trolley service, assist passengers, and achieve sales targets while maintaining stock accuracy and hygiene standards. We offer comprehensive training, a DBS check if required, and extensive staff benefits including travel passes and

Qualifications

• At least 2 years in a customer-facing role within retail, leisure, or hospitality.
• Willingness to work long hours and varying shifts.
• Full training will be provided.

Responsibilities

• Provide in-seat trolley service on TransPennine Express trains, delivering excellent customer service and handling transactions.
• Travel on assigned trains to assist passengers and meet sales targets.
• Accurately account for stock, ensure hygiene standards, and support management initiatives.

Skills

Customer service

Sales targets

Adaptability

Teamwork

Job description

SSP Group is recruiting for an On-Board Host position at Liverpool Lime Street Station to support TransPennine Express services. This full-time role covers 39 hours per week with rotational shifts from 6am to 9pm, including weekends.

You will provide in-seat trolley service, assist passengers, and achieve sales targets while maintaining stock accuracy and hygiene standards. We offer comprehensive training, a DBS check if required, and extensive staff benefits including travel passes and