On-Board Host: Train Retail + Commission & Travel Perks

SSP Group plc; Liverpool; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Travel and Leisure Pass

Commission on nett sales

Employee Discounts

Job summary

Rail Gourmet is hiring an On Board Host for TransPennine Express at Liverpool Lime Street Station. You will provide at-seat trolley service, manage stock, and handle transactions while delivering outstanding customer care on trains.

We offer full training in a fast-paced railway environment. This is a full-time role (39 hours) with shifts from 6am to 9pm, including some weekends, and a pay rate of £13.65 per hour plus commission.

Qualifications

• 2+ years in a customer-facing role within hospitality/retail sectors.
• Willingness to learn and adapt in a fast-paced railway catering environment.

Responsibilities

• Provide at-seat trolley service on TPE trains and handle transactions with customers.
• Travel on assigned trains to assist passengers and meet sales targets.
• Account for stock and transactions; ensure hygiene and safety standards.

Skills

Customer service

Stock management

Sales targets

Cash handling

Hygiene standards

Flexibility

Tools

Cash register

Stock inventory system

Job description

Rail Gourmet is hiring an On Board Host for TransPennine Express at Liverpool Lime Street Station. You will provide at-seat trolley service, manage stock, and handle transactions while delivering outstanding customer care on trains.

We offer full training in a fast-paced railway environment. This is a full-time role (39 hours) with shifts from 6am to 9pm, including some weekends, and a pay rate of £13.65 per hour plus commission.