In-Office Experience Lead (Part-Time)

Confidential; Greater London; On-site; GBP 21,000 - 23,000; Part time

Job summary

Confidential in London is seeking a Workplace Experience Coordinator for a part-time, temporary position based fully in the Marble Arch office. The role supports reception, meeting room preparation and visitor handling with a focus on proactive, friendly service.

Core duties include assisting the receptionist, coordinating refreshments, managing couriers and mail, keeping supplies in check, and helping with general admin and office maintenance. ASAP start for 4–6 weeks.

Qualifications

• Previous experience in a similar customer facing office position.
• Strong customer service mindset and a genuine interest in helping colleagues and visitors.
• Ability to build effective relationships with stakeholders including building management, security, visitors and colleagues.
• Approachable, friendly and comfortable engaging with people at all levels.
• Proactive and observant with the confidence to identify and resolve issues without being asked.

Responsibilities

• Support the full-time Receptionist, covering breaks and lunch hours.
• Prepare meeting rooms at start of day and reset during the day.
• Welcome visitors and provide a professional, helpful service.
• Manage visitor passes.
• Coordinate refreshments, catering and room setup for meetings and events.
• Support staff communications when required.
• Order and manage couriers as required.
• Liaise with cleaning team regarding issues.
• Maintain locker records and access keys.
• Scan, print, bind and laminate documents as requested.
• Distribute incoming mail and process returns to sender.

Skills

Customer service

Relationship building

Communication

Proactive

Office operations

Time management

Multitasking

Job description

Confidential in London is seeking a Workplace Experience Coordinator for a part-time, temporary position based fully in the Marble Arch office. The role supports reception, meeting room preparation and visitor handling with a focus on proactive, friendly service.

Core duties include assisting the receptionist, coordinating refreshments, managing couriers and mail, keeping supplies in check, and helping with general admin and office maintenance. ASAP start for 4–6 weeks.