In-Home Furniture Repair Technician

Castelan; Carlisle; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Company pension

Discounts with retailers

Recognition schemes

Staff socials

Career development

GP access

Wellbeing initiatives

Annual leave

Job summary

Castelan is seeking a Furniture Technician to join our team, performing furniture repairs and restoration work directly in customers' homes across designated regions. You will travel between locations, delivering expert workmanship and a professional, friendly service while building strong customer relationships.

We provide training and support, with opportunities to develop your skills and progress within Castelan.

Qualifications

• Experience in furniture repairs and restoration preferred.
• Strong customer-facing skills and professionalism.
• Ability to work independently in customers' homes.

Responsibilities

• Visiting customers to assess and repair upholstery, leather, wooden furniture and related items.
• Diagnosing faults and carrying out professional repairs to a consistently high standard.
• Completing accurate reports and submitting information promptly.
• Working towards first-visit resolution and quality targets.
• Promoting furniture care products where appropriate.
• Maintaining company tools, equipment and vehicle to a professional standard.
• Sharing feedback and suggestions that help drive continuous improvement.

Skills

Customer service

Problem solving

Furniture repair

Report writing

Job description

Castelan is seeking a Furniture Technician to join our team, performing furniture repairs and restoration work directly in customers' homes across designated regions. You will travel between locations, delivering expert workmanship and a professional, friendly service while building strong customer relationships.

We provide training and support, with opportunities to develop your skills and progress within Castelan.