IMPORT OPERATIONS CLERK

A&S Recruitment; Basildon; On-site; GBP 21,000 - 27,000; Full time

Job summary

A&S Recruitment is seeking an Import Operations Clerk for their Basildon office. The role supports Import Ocean Freight, Customs clearance and haulage operations, working with the Operations manager across the business to run the daily freight forwarding activities.

Key tasks include processing import shipments, handling documentation, booking shipments, and preparing customs paperwork, with a strong emphasis on accuracy and timely communication with clients and partners.

Qualifications

• Minimum 2 years experience in import operations or freight forwarding.
• Excellent IT skills including Word and Excel.
• Strong written and verbal communication with attention to detail.
• Ability to prioritise tasks and manage workload to meet deadlines.
• Professional with ability to work independently and with others.

Responsibilities

• Support the operations team with receipt and processing of import shipments.
• Handle documentation from clients and partners.
• Book import shipments and arrange releases/deliveries.
• Monitor arrivals and update partners and clients.
• Prepare import customs paperwork and process invoices.
• Provide general admin and customer service.

Skills

IT skills

Communication

Attention to detail

Prioritisation

Work ethic

Teamwork

Tools

Excel

Word

Job description

Import Operations Clerk

Job Description

Our well established freight forwarding client is looking for an Import Operations Clerk to join their Basildon office. The role aims to support Import Ocean Freight, Customs clearance and haulage operations.
Working with the Operations manager and dealing with all areas of the business this role gives great general exposure to the day to day running of a freight forwarding business.

Key tasks

• Support the operations team in London Gateway with the receipt and processing of import shipments
• Receiving and distributing critical documentation from clients and partners
• Working in the operations system:
  • Booking import shipments on
  • Arranging releases / deliveries
  • Monitoring expected arrivals and updating partners and clients with changes in schedules
  • Liaising with different operational teams
  • Generating performance and tracking reports
  • Preparing import customs paperwork
  • Process purchase / sales invoices
• Administrative duties such as answering the phone and general office ad hoc duties
• Helping deliver excellent customer service to clients

Desirable skills

• Excellent IT skills including Microsoft Word and Excel
• Excellent written and verbal communication skills
• Strong attention to detail
• Able to manage workload and prioritise tasks in order to meet deadlines
• Hardworking individual who is able to work on own initiative but also under instruction
• Have a professional manner and able to work well with others

The ideal candidate must have a minimum on 2 years experience.