Import Freight Operator

WR Logistics; Wrenthorpe; On-site; GBP 30,000 - 35,000; Full time

Job summary

WR Logistics is seeking an Import Freight Operator to manage multiformat freight imports from booking through delivery in Wakefield. You will work with ocean, air and road imports, coordinating with overseas agents, shipping lines, hauliers and customers to ensure timely, compliant shipments.

The role requires strong knowledge of ocean freight (FCL/LCL), UK customs procedures, and experience with freight software.

Qualifications

• Proven experience in a freight forwarding import role.
• Strong knowledge of ocean imports (FCL/LCL) and multimodal movements.
• In-depth understanding of UK customs procedures and CDS entries.
• Familiarity with Incoterms and shipping documentation.
• Excellent communication and customer service skills.
• Attention to detail with strong organizational abilities.
• Proficient in MS Office and freight software.

Responsibilities

• Manage end-to-end ocean freight import shipments (FCL & LCL).
• Coordinate multimodal import movements across sea, road and air freight.
• Liaise with overseas agents to arrange shipments and monitor arrivals.
• Arrange customs clearance through CDS and ensure compliance.
• Coordinate UK transport and final delivery with haulage partners.
• Provide shipment updates to customers.
• Resolve operational issues, delays, and documentation discrepancies.
• Prepare Bills of Lading, arrival notices and shipping documentation.
• Process supplier invoices and raise customer invoices.
• Obtain competitive haulage and shipping quotations.
• Maintain shipment records in the freight management system.
• Build relationships with customers, carriers and overseas partners.
• Ensure all files comply with HMRC regulations.
• Support operations team during peak periods.

Skills

Ocean freight knowledge

Multimodal shipping

UK customs CDS

Incoterms

Customer service

Communication

Attention to detail

MS Office

CargoWise

MultiFreight

CNS

ASM Sequoia

Tools

CargoWise

MultiFreight

CNS

ASM Sequoia

Job description

Job title: Import Freight Operator

Location: Wakefield, WF2

Salary: £30,000 - £35,000 DOE

Hours: Monday to Friday - 9:00 till 17:00

Import Freight Operator Overview

Our client is looking for a Multimodal Import Operator, you will primarily manage ocean freight import shipments from booking through to final delivery, while also supporting air and road freight imports when required. Working closely with overseas agents, shipping lines, hauliers, customs authorities and customers, you will ensure shipments are handled efficiently, compliantly and within agreed service levels.

Import Freight Operator Responsibilities

• Manage end-to-end ocean freight import shipments (FCL & LCL).
• Coordinate multimodal import movements across sea, road and air freight.
• Liaise with overseas agents to arrange shipment departures and monitor arrivals.
• Arrange customs clearance through CDS and ensure all import documentation is compliant.
• Coordinate UK transport and final delivery with approved haulage partners.
• Communicate shipment updates proactively to customers.
• Resolve operational issues including delays, customs queries and documentation discrepancies.
• Prepare and check Bills of Lading, arrival notices and shipping documentation.
• Process supplier invoices and raise accurate customer invoices.
• Obtain competitive haulage and shipping quotations when required.
• Maintain accurate shipment records within the freight management system.
• Build and maintain strong relationships with customers, carriers and overseas partners.
• Ensure all operational files are completed in accordance with company procedures and HMRC regulations.
• Support other members of the operations team during peak periods.

Import Freight Operator Requirements

• Previous experience working within a freight forwarding import role.
• Strong knowledge of ocean freight imports, including FCL and LCL shipments.
• Experience coordinating multimodal freight movements.
• Good understanding of UK customs procedures and CDS entries.
• Knowledge of Incoterms and international shipping documentation.
• Ability to prioritise and manage multiple shipments simultaneously.
• Strong customer service and communication skills.
• Commercial awareness with excellent attention to detail.
• Competent using Microsoft Office applications.
• Experience with CargoWise, MultiFreight, CNS, ASM Sequoia or similar freight forwarding software would be advantageous.