Import Clerk – Global Shipments (IPAFFS/CHEDs)

Tall Grass Recruitment; Basildon; On-site; GBP 32,000 - 39,000; Full time

Job summary

Tall Grass Recruitment is seeking an experienced Import Clerk in Basildon to manage import shipments from arrival to delivery, covering both deep sea and European freight. You will coordinate releases with lines and liaise with customers to keep shipments moving.

The role requires strong communication, organisation and the ability to work independently or as part of a team, with support for queries and issue resolution as needed.

Qualifications

• Experience as an Import Clerk or Import Operator with deep sea and European imports.
• Knowledge of IPAFFS and CHEDs.
• Confident communicating with customers by phone and email.
• Organised, responsive and able to manage competing priorities.
• Comfortable working independently and as part of a team.

Responsibilities

• Manage import shipments from arrival through to delivery.
• Arrange shipping line releases for containers booked for delivery.
• Monitor and respond to customer emails and phone calls, providing helpful and timely updates.
• Liaise with customers, shipping lines, hauliers and colleagues to keep shipments moving.
• Support customers with import queries and resolve any issues that arise.
• Use your knowledge of IPAFFS and CHED documentation to support relevant shipments.

Skills

Import Clerk experience

IPAFFS & CHEDs knowledge

Customer communication

Organisation

Team player

Job description

Tall Grass Recruitment is seeking an experienced Import Clerk in Basildon to manage import shipments from arrival to delivery, covering both deep sea and European freight. You will coordinate releases with lines and liaise with customers to keep shipments moving.

The role requires strong communication, organisation and the ability to work independently or as part of a team, with support for queries and issue resolution as needed.